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Communication Training People
April 24, 2024 / April 24, 2024 by marketing@hospite.it
La creatività, come la vita umana stessa, comincia nell’oscurità”. Julia Cameron, autrice e giornalista statunitense, definisce con queste parole l’essenza del concetto di “creatività” e, oggi come mai prima d’ora, non ci sono parole più azzeccate per fare un parallelismo con il mondo dell’ospitalità. Tutti sappiamo che in questo momento storico l’industria alberghiera si trova […]
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People
April 10, 2024 / April 15, 2024 by marketing@hospite.it
“We can’t find qualified employees…”, “Young people no longer want…”, “They prefer the sofa instead of work”. How many times have we heard similar statements in this last period? The hoteliers’ cry for help has been haunting us for months now. But are we really sure that today’s 20-year-olds aspire to an eternal life on […]
February 1, 2024 / April 10, 2024 by marketing@hospite.it
What are the words that come to your mind if you were asked to describe a leader? Probably some of you are thinking of words like: humbleness, leadership, passion, listening, motivation, trust and empathy. In recent years, we have seen many changes from having direct control and interaction over the behaviour and work of one’s […]
Communication People
November 18, 2022 / November 18, 2022 by marketing@hospite.it
It is now common knowledge that the guest must be treated differently and attentively today than a few years ago, because: Travellers’ needs have changed People’s expectations are much higher International borders are increasingly flexible Each Guest, depending on his or her origin and culture, must be “pampered” with all due care in the facilities […]